The Member Meeting is all about connections, conversations, and case studies with other social media leaders. But if you want to expand your meeting experience, come early on Monday, January 22, to the Pre-Conference.
The day before the Member Meeting, your fellow members and a few of our favorite thought leaders will lead deep dive workshops on their expertise. For an added fee of $400, the Pre-Conference is your chance to hear and absorb new ideas from experts who are actually doing it.
That night, we’ll also hold the Member Meeting Welcome Dinner for all attendees.
Monday, January 22: 10:00 AM — 4:10 PM
|10:00 AM||Opening Session|
Momentum: How to propel your marketing and transform your brand in the digital age
Shama Hyder, CEO of The Zen Marketing Group and author of Momentum
Today’s online ecosystem can be summed up in one word: overwhelming. With new social media platforms popping up all the time and new technologies disrupting even the most “reliable” marketing strategies, you’re faced with the challenge of getting ahead in an environment that makes it seem impossible to keep up. In this talk you’ll learn the five essential principles required to develop a successful marketing plan that will withstand the digital world’s constant changes and result in real ROI.
How to use consumer-generated content in the buyer journey
Sara Spivey, CMO of BazaarVoice
Consumers want to interact with your brand. They share reviews, posts, photos, and all sorts of content. Sara will teach you how to leverage that social content with practical tips and case studies of how great brands use the consumer voice as a mainstay of their marketing strategy to inform and influence the buyer journey. Learn how the smart digital marketer is using consumer generated content to find new buyers, influence their decisions, get them to buy, and stay customers for life.
The 5 content strategy archetypes
Omar Akhtar, Altimeter
Discover breakthrough research on content archetypes and what they mean to your social media strategy. If you’re creating content as an organization, chances are you’re creating too much of it. And most of it isn’t really working for you or the customer. In this session, Altimeter’s Omar Akhtar will walk us through the five different content strategy archetypes that companies can choose from to minimize content waste, establish strong publishing criteria, and truly create the most value for their customers.
How to fight the resistance to organizational change
Justine Lai and Usha Gubbala, August Public
As pioneers in this space, you are faced with the organizational antibodies every time you try and influence the organization, the brand, or the customer. These antibodies limit your ability to enact your vision for the organization and truly realize the potential of social media to shape the future of your company. Success depends on effectively fighting and harnessing the organizational antibodies in order to build the coalition you need to drive change. Learn three key practices that enable success: accelerated decision-making, deliberate transparency, and leveraging personal impact.
Lunch Presentation and Conversations
|12:10 PM||Community Lunch and Conversations|
|12:30 PM||Keynote: When: The Scientific Secrets of Perfect Timing
Everyone knows that timing is everything. But we don’t know much about timing itself. Our lives are a never-ending stream of “when” decisions: when to start a business, schedule a class, get serious about a person. Yet we make those decisions based on intuition and guesswork.
Timing, it’s often assumed, is an art. But in this talk, Pink will show us that timing is really a science.
Drawing on a rich trove of research from psychology, biology, and economics, Pink reveals how best to live, work, and succeed. How can we use the hidden patterns of the day to build the ideal schedule? Why do certain breaks dramatically improve student test scores? How can we turn a stumbling beginning into a fresh start? Why should we avoid going to the hospital in the afternoon? Why is singing in time with other people as good for you as exercise? And what is the ideal time to quit a job, switch careers, or get married?
In this talk, Pink distills cutting-edge research and data on timing and synthesizes them into fascinating insights into how we can live richer, more engaged lives.
The community strategy workshop: Check, tweak, and rebuild your community strategy: Part 1
Richard Millington, CEO of FeverBee and author of Buzzing Communities
A great community strategy sets goals, establishing desires member behaviors, identifies emotions to amplify, and tactics to execute. Most importantly, a great community strategy identifies where to spend limited resources to have the biggest impact.
In the past decade, FeverBee has helped 1200+ engagement professionals across hundreds of organizations (Facebook, Google, Oracle, SAP, Greenpeace, Novartis, and Porsche) rethink and revamp their community strategy. Our strategies help clients stop endlessly chasing more engagement and become laser focused on core behaviors that have a lasting impact.
During this session, we’re going to work at an advanced strategy level and distill the top lessons from our work over the past decade into a simple template you can use to test and rebuild your community strategy.
You’re going to learn why most strategies fail, the 6 kinds of strategies hat usually succeed, how to clearly articulate your strategy, and how to embed psychology principles to get members to perform the behaviors you need to execute your strategy.
How to take your social media program back from your agency: Part 1
Scott Monty, Chris Barger, and Tim Hayden of Brain+Trust Partners
Learn from three legends of corporate social media on how to take back your social media program from your agencies. They’ve got your inbox filled with demo invitations, they say your request for attribution metrics is “out of scope,” and you’re not sure if all their recommendations are meant to help you or win them another award. The good news: It’s now easier than ever to consolidate your tools, bring design and media efforts in-house, and generate better creative internally. Discover the big ideas on how to do it in this two-part session.
|2:30 PM||How to build bigger, better, and more active online communities: Part 2||How to take your social media program back from your agency: Part 2|
Blockchain for social media marketers
Jeremy Epstein, author of The CMO Primer for the Blockchain World
Blockchain is poised to disrupt everything — including marketing. In this session with the expert on the intersection of blockchain and marketing — Jeremy Epstein — you’ll learn what blockchain is, how it will affect your marketing program, and what you should do about it. Whether you need to get a program going tomorrow, or just need to be able to “talk the talk,” this is the session for you.
How to (actually) predict the future: Trends that matter for 2018
Rohit Bhargava, author of the Non-Obvious series
What if you could predict the future? It may not be as impossible as it seems. In this talk, trend expert, author of the Non Obvious book series, and professor Rohit Bhargava will share the five “non-obvious” habits to curate ideas and see what others miss. You will also learn specific trends from his 7+ years of research and best selling trend series that will change your business in 2018, along with highly actionable ideas for how to use them.
It’s a Wrap!
|5:00 – 7:00 PM||Welcome Dinner
We’ll launch the Winter Member Meeting with a big family dinner. Meet us at The Atlantic Dance Hall on Disney’s Boardwalk for a casual get-together with drinks and great food (including veggie options).